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About the Authors of the Sheshunoff / NAFCU Courses Nelson Everhardt Nelson F. Everhardt is the founder and president of Everhardt & Associates, LLC, an independent consulting firm specializing in proactive compliance solutions to bank and non-bank financial institutions. He is an expert on anti-money laundering compliance programs. Prior to moving into private practice, Mr. Everhardt served as senior vice president and corporate compliance executive for Bank of America, where his responsibilities included corporate-wide administration of the Bank Secrecy Act, Office of Foreign Asset Control (OFAC), and Enscheatment Compliance Programs. In addition, he managed bank information systems (BIS) compliance, which served as the liaison to the Office of Comptroller of the Currency (OCC), the Federal Deposit Insurance Corporation (FDIC), the Office of Thrift Supervision (OTS), and the Federal Reserve Bank for matters involving technology and operational compliance. He also served for six years as Bank of America’s manager of global payments operations. Mr. Everhardt was Vice Chairman of the US SWIFT National Group and chaired the Repsonsibility and Liability Subcommittee. He has served on the Board of the International Banking Operations Association (IBOA) and on the ABA Funds Transfers Task Force. He also served as chairman of the International Financial Services Association (IFSA), formerly the US Council on International Banking. Courses Authored:
Prior to his law school career, Professor Gillette served with the law firm of Cleary, Gottlieb, Steen & Hamilton in New York City. His expertise has been in commercial law, particularly banking law. He has written extensively on financial institution liabilities regarding payment systems and negotiable instruments. Professor Gillette is the author of a series of popular and highly respected manuals on check fraud protection. Courses Authored:
Richard F. Cross, CCP, is President of Risk Management Group, Inc., one of the nation’s foremost security consulting firms for the financial services industry. A leading expert across all areas of bank security, Mr. Cross works closely with hundreds of banking institutions, both large and small, on improving security programs and training "frontline" staff, as well as security and compliance officers. Mr. Cross has 40 years experience in security, loss prevention, investigative, and executive positions. He has provided security consulting and expert witness testimony for financial institutions worldwide and has served as security advisor to the President’s Science Advisory Committee. The firm’s clients have included trade associations including the American Banker’s Association (ABA) and the Bank Administration Institute (BAI), as well as banks of all sizes, including J.P. Morgan Chase, First Tennessee Bank, Saudi Arabian Monetary Agency, First National Bank of Chicago, Banco Real, Union Planter’s Bank, and Hibernia National Bank. He has also advised banking agencies and examiners, including the Federal Deposit Insurance Corporation (FDIC) and the Federal Financial Institutions Examination Council (FFIEC). Prior to his consulting career, Mr. Cross served as Vice President and Director of Bank Security at the Bank of New York for several years. Prior to his banking career, Mr. Cross served as security officer at the Institute of Defense Analysis and at the Central Intelligence Agency. He also served as President of the American Society of Industrial Security (ASIS), a leading trade association for commercial security administrators, and as President of the Professional Certification Board for that organization. Mr. Cross has been the foremost expert in bank security programs for several decades. Author of Bank Security Desk Reference, the foundation treatise on the topic, Mr. Cross advises hundreds of institutions, both large and small on training staff on security measures. Course Authored:
Ms. Matthews is one of the nation’s leaders in financial institution staff training, with 25 years of financial service experience in operations and staff training and 17 years of experience as an instructor for the American Institute of Banking. She is the author of the nation’s leading teller manual, Model Teller Training. In her practice, she regularly focuses on core teller staff understanding of professional demeanor, customer service, regulatory compliance standards, and handling of transactions. Institutions have shown as much as a 75% improvement in teller operational efficiencies under Ms. Matthews’ oversight. Courses Authored:
NAFCU’s Regulatory Compliance Division assists credit unions with their compliance responsibilities. Its staff of attorneys addresses credit union compliance concerns, edits compliance manuals, writes articles for NAFCU publications, and speaks before credit union groups on regulatory matters.
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